Our contact details

Name: Just Like Cat

Phone Number: 07745767432

E-mail: hello@justlikecat.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name, email address, phone number(s) and address details)

• Website usage statistics using Cookies where permission is given

• Email and marketing statistics such as email opens and clicks  

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You enquire and or book one or more of our services

  • Through our website

  • Over the phone

  • In person
     

We also receive personal information indirectly, from the following sources in the following scenarios:

• Trusted organisations who we partner with to provide our services

• A local business who promote our services
   

We use the information that you have given us in order to

• Provide our services to you

• Send you invoices or payment requests

• Contact you in relation to a service you have booked

• Follow up with you after you’ve expressed an interest in our services

• Get in touch with you to check you are satisfied with the service(s) we’ve provided
   

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting us

• We have a legitimate interest

 

How we store your personal information

Your information is securely stored.
 

In order to facilitate repeat custom and to make and to process any payments due, we keep personal and contact information for 18 months. We will then dispose of your information by deleting is securely.

 

Your data protection rights

Under data protection law, you have rights including:
 

Your right of access - You have the right to ask us for copies of your personal information.
 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
 

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the Get in touch section of our website.

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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Version: April 2023